# Are there any promotion code exclusions?

Promotion and coupon codes exclude the following unless otherwise specified:

* Special orders
* Custom products
* Shipping
* Only valid for new orders

Only 1 code may be used per order and cannot be combined (unless otherwise specified). For any buy one, get \_\_ promotions, the promotional value will be taken off the lower priced item(s).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.carbonfibergear.com/buying/code-exclusions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.