Carbon Fiber Gear Help Center

Buying & Payments

  • Are there any Covid-19 / Coronavirus issues?

    We are still shipping worldwide Monday - Friday (even some Saturdays) and taking necessary precautions to ensure orders are packed in a safe manner. With that said, we are seeing delays in some services for shipping. To learn more about what you can expect please follow the appropriate link belo...
  • Are there any promotion code exclusions?

    Promotion and coupon codes exclude the following unless otherwise specified: Special orders Custom products Shipping Only valid for new orders Only 1 code may be used per order and cannot be combined. For any buy one, get __ promotions, the promotional value will be taken off the lower priced it...
  • Do you charge sales tax?

    Sales tax is only charged for orders being shipped to locations in Maryland.
  • Do you have a corporate gifting or bulk discount program?

    Special Volume Pricing Program Carbon Fiber Gear is happy to offer special volume pricing discounts for larger quantity orders. Our special volume pricing is perfect for corporate gifting, bridal and groomsmen parties, marketing tools, employee incentives and more. Don't let the simple act of gi...
  • Do you offer a wholesale program?

  • How do I redeem a gift card?

    To redeem a gift card, simply enter your gift card code during checkout. You can find the box to enter the code in the following locations depending on your device: Desktop Mobile
  • How do I use a promotion code?

    Any active promotion code can be applied during checkout. Once a promotion is expired, its code can no longer be applied, and codes cannot retroactively be applied after an order has been placed. Only one code may be used per order. You can find the promotion code box during checkout in the foll...
  • How do you handle backorders?

    We may accept backorders on certain products that are out of stock but we know we will have more arriving to us within a reasonable timeframe. Because there is typically a longer processing time waiting for the product to arrive, you will be notified of the backorder on the product page and in yo...
  • What forms of payment do you accept?

    We accept the following payment methods: All major credit cards: Visa, Mastercard, Discover, American Express PayPal Apple Pay Google Pay Gift card We can also accept payment via bank transfer/wire upon request We may request that larger orders be paid through bank transfer/wire.
  • What sort of warranty do you offer?

    We sell a variety of products from different brands and makers, including our own. Each maker may have a different warranty policy, so the answer is product-dependant. The warranty process is typically handled by the manufacturer directly, should you run into any issues. We're always here to help...