How long does it take to get my order (Outside USA)?
Important Update Regarding Covid-19
We have turned standard/free shipping back on to the following locations. Please note that transit time is typically 2-6+ weeks, due to Covid-19.
- New Zealand
All other countries should read below:
Covid-19 has been creating a number of country suspensions and delays with our free/standard international shipping. This is mainly due to the postal network of airline carriers as well as the country's individual restrictions. Because of that, we have decided to temporarily suspend our free/standard method and only offer express shipping. We have also temporarily reduced the cost of express shipping to help cover some of those costs.
You may not see an express option during checkout, please feel free to contact us and let us know what item(s) you would like to purchase and where it will be shipping. We can then provide a proper quote manually.
Important Disclaimer About Shipping Times
While most in-stock orders will ship within 1 business day, it's important to know that the shipping time is based on actual transit time once an order has shipped, but does not include order processing time. For example, if you choose a next-day method, it does not necessarily mean you will get your order the next day. It will arrive next business day once it has been shipped. If you need something by a specific date, please contact us prior to ordering so we can confirm when your order can actually ship.
|Shipping Method||Carrier||Transit Time (Once Shipped)||Transit Time Guaranteed?||Duties & Taxes Pre-Paid?|
|Free||Typically your local post office||Estimated 7-14 business days (once shipped)||No||No|
|Standard||Typically your local post office||Estimated 7-14 business days (once shipped)||No||No|
|Express||Typically DHL or FedEx||Estimated 2-5 business days (once shipped)||No||No|
Explanation of Shipping Methods
Free / Standard International
Most standard shipments will arrive to you by your country's local post office. Transit time is typically between 2-6+ weeks (estimated) for in-stock items, and these are shipped with duties and taxes unpaid. This means you may be responsible for duties and taxes when the order arrives in your country (click here for more details
Most express shipments will arrive to you by DHL, UPS, or FedEx. Transit time is typically between 2-5 business days (estimated) for in-stock items, and these are shipped with duties and taxes unpaid. This means you may be responsible for duties and taxes when the order arrives in your country (click here for more details).
How long does it take to get my order (USA)?
Important Update Regarding Covid-19 Due to Covid-19, shipping guarantees are no longer guaranteed, due to the carriers adjusting their policies. In addition, we've seen a lot of shipments (especially USPS, which we use mostly for our free and ...
How much is shipping (Outside USA)?
Shipping is free for international orders over $99! Otherwise, shipping starts at just $7.49 for many of our smaller and lightweight items. To see the exact price, use the shipping calculator in your shopping cart. Please keep in mind this does not ...
How much is shipping (USA)?
Shipping is free on US orders over $85! Otherwise, rates start at just $5. Please keep in mind this does not include special order items or items otherwise specified on its product page. In addition to our free and flat-rate shipping, we also offer a ...
How do I track my order?
Once your order is shipped, you will receive an email and/or SMS with your tracking number. Additionally, you may check your order status page in your account for tracking details. During checkout, you may also opt to receive tracking information ...
Can I pick up my order?
No - At this time we do not have a public showroom and all products must be ordered online and shipped.