Buying & Payments
Do you offer a wholesale program?
What sort of warranty do you offer?
We sell a variety of products from different brands and makers, including our own. Each maker may have a different warranty policy, so the answer is product-dependent. The warranty process is typically handled by the manufacturer directly, should you ...
What forms of payment do you accept?
We accept the following payment methods: All major credit cards: Visa, Mastercard, Discover, American Express PayPal Apple Pay Google Pay Gift card We can also accept payment via bank transfer/wire upon request We may request that larger orders be ...
How do you handle backorders?
We may accept backorders on certain products that are out of stock but we know we will have more arriving to us within a reasonable timeframe. Because there is typically a longer processing time waiting for the product to arrive, you will be notified ...
How do I use a promotion code?
Any active promotion code can be applied during checkout. Once a promotion is expired, its code can no longer be applied, and codes cannot retroactively be applied after an order has been placed. Only one code may be used per order. You can find the ...
How do I redeem a gift card?
To redeem a gift card, simply enter your gift card code during checkout. You can find the box to enter the code in the following locations depending on your device: Desktop Mobile
Do you have a corporate gifting or bulk discount program?
Carbon Fiber Gear is happy to offer special volume pricing discounts for larger quantity orders. Our special volume pricing is perfect for corporate gifting, bridal and groomsmen parties, marketing tools, employee incentives and more. Don't let the ...
Are there any promotion code exclusions?
Promotion and coupon codes exclude the following unless otherwise specified: Special orders Custom products Shipping Only valid for new orders Only 1 code may be used per order and cannot be combined. For any buy one, get __ promotions, the ...
Do you charge sales tax?
Sales tax is only charged for orders being shipped to locations in Maryland.