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Buying & Payments

10 articles in this Topic

• Are there any Covid-19 / Coronavirus issues?
• Are there any promotion code exclusions?
• Do you charge sales tax?
• Do you have a corporate gifting or bulk discount program?
• Do you offer a wholesale program?
• How do I redeem a gift card?
• How do I use a promotion code?

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International Orders

3 articles in this Topic

• Do I have to pay import tax/customs/duties?
• How long does it take to get my order (Outside USA)?
• How much is shipping (Outside USA)?

Product Specific Questions

2 articles in this Topic

• How do I care for a wood ring?
• What size ring am I?

Returns & Exchanges

2 articles in this Topic

• How do I return / exchange an item?
• What is your return policy?

Shipping

10 articles in this Topic

• Can I pick up my order?
• How do I track my order?
• How long does it take to get my order (USA)?
• How much is shipping (USA)?
• What do I need to know about free shipping?
• What happens if my shipment is lost or damaged?
• Where do you ship?

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Support

4 articles in this Topic

• How do I contact customer service?
• What is carbon fiber?
• What's your privacy policy?
• Who is Carbon Fiber Gear?