> For the complete documentation index, see [llms.txt](https://help.carbonfibergear.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.carbonfibergear.com/support/contact-us.md). # How do I contact customer service? ### Hours of Operation Monday - Friday 10am - 5pm EST ### E-Mail Us {% embed url="" %} ### Text or Call Us While e-mail is the best way to connect with us, you may also call us toll-free during business hours at 1-800-270-3071. You may also text us at this time number. If you are not able to call toll-free, our local number is 443-438-1571. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.carbonfibergear.com/support/contact-us.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.