CFG Help Center
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  • Welcome
  • 💰Buying & Payments
    • What forms of payment do you accept?
    • Do you charge sales tax?
    • Do you have a corporate gifting or bulk discount program?
    • Do you offer a wholesale program?
    • How do you handle backorders?
    • How do I use a promotion code or gift card?
    • Are there any promotion code exclusions?
  • đŸ“ĻShipping
    • How much is shipping?
    • How long does it take to get my order?
    • Where do you ship from?
    • Where do you ship?
    • What do I need to know about free shipping?
    • Will I need to sign for my package?
    • How do I track my order?
    • Can I pick up my order?
    • What happens if my shipment is lost or damaged?
  • 🌏International (Outside the USA)
    • How much is shipping (Outside USA)?
    • How long does it take to get my order (Outside USA)?
    • Do I have to pay import tax/customs/duties?
  • â†Šī¸Returns & Exchanges
    • What is your return policy?
    • How do I return / exchange an item?
      • Return Authorization Request
  • 🆘Support
    • Who is Carbon Fiber Gear?
    • What is carbon fiber?
    • What's your privacy policy?
    • How do I contact customer service?
  • 📄Product Related Questions
    • What is your warranty policy?
    • How do I figure out my ring size?
    • How do I care for a wood ring?
    • What is Forged Carbon Fiber?
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  1. Support

How do I contact customer service?

Last updated 1 year ago

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Hours of Operation

Monday - Friday 10am - 5pm EST

E-Mail Us

Text or Call Us

While e-mail is the best way to connect with us, you may also call us toll-free during business hours at 1-800-270-3071. You may also text us at this time number.

If you are not able to call toll-free, our local number is 443-438-1571.

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