# What do I need to know about free shipping? ### USA * Orders $99+ are eligible for free shipping. * Excludes special orders and items where exclusion is mentioned on the product page * If an item is returned, our original shipping cost is deducted from the refund ### Outside the USA * Orders $150+ are eligible for free shipping * Price excludes any applicable duties and taxes that may be incurred * Excludes special orders and items where exclusion is mentioned on the product page * If an item is returned, our original shipping cost is deducted from the refund as well as a $20 return fee --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.carbonfibergear.com/shipping/what-do-i-need-to-know-about-free-shipping.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.