How do I return an item?
Step 1 of 4
Make sure your return adheres to our return policy.
Step 2 of 4
You may request an RA # by filling out the form on this page. Please be sure to read the below steps and our return policy above prior to filling out the form.
Step 3 of 4
Once you have an RA #, place all merchandise in a shipping box, you may use the original shipping container. Please do not use the manufacturer's box as the shipping container or it's very likely that it will arrive damaged. Your RA # should be written on the outside of the box. Be sure to insure your package for the appropriate value and send with a method that can be tracked and retain your tracking information. Carbon Fiber Gear is not responsible for lost or damaged returns. Ship the item(s) being returned back to us pre-paid.
Step 4 of 4
Once the return arrives back to us, we'll process the refund and contact you if any additional information is needed. Refunds and exchanges are normally processed within 72 hours of arriving at Carbon Fiber Gear. Credit back to your card may take up to 2-10 days to post back on your statement.