Important Update Regarding Covid-19
We have turned standard/free shipping back on to the following locations. Please note that transit time is typically 2-6+ weeks, due to Covid-19.
- New Zealand
All other countries should read below:
Covid-19 has been creating a number of country suspensions and delays with our free/standard international shipping. This is mainly due to the postal network of airline carriers as well as the country's individual restrictions. Because of that, we have decided to temporarily suspend our free/standard method and only offer express shipping. We have also temporarily reduced the cost of express shipping to help cover some of those costs.
You may not see an express option during checkout, please feel free to contact us and let us know what item(s) you would like to purchase and where it will be shipping. We can then provide a proper quote manually.
Important Disclaimer About Shipping Times
While most in-stock orders will ship within 1 business day, it's important to know that the shipping time is based on actual transit time once an order has shipped, but does not include order processing time. For example, if you choose a next day method, it does not necessarily mean you will get your order the next day. It will arrive next business day once it has been shipped. If you need something by a specific date, please contact us prior to ordering so we can confirm when your order can actually ship.
|Shipping Method||Carrier||Transit Time (Once Shipped)||Transit Time Guaranteed?||Duties & Taxes Pre-Paid?|
|Free||Typically your local post office||Estimated 7-14 business days (once shipped)||No||No|
|Standard||Typically your local post office||Estimated 7-14 business days (once shipped)||No||No|
|Express||Typically DHL or FedEx||Estimated 2-5 business days (once shipped)||No||No|
Explanation of Shipping Methods
Free / Standard International
Most standard shipments will arrive to you by your countries local post office. Transit time is typically between 2-6+ weeks (estimated) for in-stock items, and these are shipped with duties and taxes unpaid. This means you may be responsible for duties and taxes when the order arrives in your country (click here for more details).
Most express shipments will arrive to you by DHL or FedEx. Transit time is typically between 2-5 business days (estimated) for in-stock items, and these are shipped with duties and taxes unpaid. This means you may be responsible for duties and taxes when the order arrives in your country (click here for more details).