How long does it take to get my order (USA)?

How long does it take to get my order (USA)?

Important Update Regarding Covid-19
Due to Covid-19, shipping guarantees are no longer guaranteed, due to the carriers adjusting their policies. In addition, we've seen a lot of shipments (especially USPS, which we use mostly for our free and flat-rate options) that have 1-7+ days delay (sometimes, even weeks), including USPS Priority Mail. With USPS, you may see scans like "In Transit, Arriving Late" for many days with no updates, and then it will all of a sudden be delivered. We ask that you are patient, shipments are still being delivered, but it's just something we're all going to have to deal with in this unprecedented time.
Important Disclaimer About Shipping Times
While most in-stock orders will ship within 1 business day, it's important to know that the shipping time is based on actual transit time once an order has shipped, but does not include order processing time. For example, if you choose a next-day method, it does not necessarily mean you will get your order the next day. It will arrive next business day once it has been shipped. If you need something by a specific date, please contact us prior to ordering so we can confirm when your order can actually ship.

Shipping Service Name
Typical Transit Time Once Shipped
Guaranteed?
Free or Flat-Rate
Estimated 3-5 Business Days (Once Shipped)
No
2-Day
2 Business Days (Once Shipped)
Yes (Currently suspended due to COVID)
USPS Priority Mail
Estimated 2-3 Business Days (Once Shipped)
No
UPS Ground
1-5 Business Days, Depending on Proximity (Once Shipped)
Yes (Currently suspended due to COVID)
UPS 3 Day Select
3 Business Days (Once Shipped)
Yes (Currently suspended due to COVID)
UPS 2nd Day Air
2 Business Days (Once Shipped)
Yes (Currently suspended due to COVID)
UPS Next Day Air Saver
Overnight (Once Shipped)
Yes (Currently suspended due to COVID)

Explanation of Shipping Methods (USA)

Flat Rate/Free Shipping

If you opt for the flat-rate or free shipping service, your order will be shipped in the most cost-effective way. Normally that will be a USPS or UPS service. Your order will still be trackable, and your tracking number will be emailed once shipped. Most orders sent by this method will arrive in a week or less once shipped.

2-Day

This option is only available for eligible items/orders, you will see it during checkout if your order is eligible. This is typically shipped by FedEx Express service.

United States Postal Service (USPS)

What We Like About USPS
We chose to use USPS because orders typically cost less to ship, which saves you some money, they deliver on Saturday, and domestic transit time in most cases is within 2-3 business days. It also gives us the ability to ship to PO Boxes, APO/FPO and states like Alaska and Hawaii at a reasonable price. There is full tracking from time of pickup to delivery. For a better understanding of the USPS shipping methods, please read below in the shipping method explanation.

Priority Mail Service
This is not a guaranteed shipping method, but 95% of orders will arrive within an estimated 2-3 business days anywhere in the US once they are shipped.
UPS

UPS

What We Like About UPS
Some people feel more comfortable with UPS, and that's ok. UPS deals with exact delivery time frames, unless there are delays, we should know exactly when a package will arrive. Here's a list of the UPS shipping methods we offer when checking out:

UPS Ground
This is the standard ground method that generally takes 1-5 business days to arrive depending on your location once an order is shipped.

UPS Three Day Select
Guaranteed to arrive by the end of the third business day once the order has been shipped.

UPS 2nd Day Air
Guaranteed to arrive by the end of the second business day once the order has been shipped.

UPS Next Day Air Saver
Guaranteed next business day (Monday - Friday) delivery once an order is shipped. If you need something next day, please be sure to check with us to verify when we can actually ship it out.
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